9/09 I was very grateful and the immediate response to my problem and the need for transportation due to my need to go out of town unexpectedly for a family emergency. The service personnel were very supportive and even inquired to my family members well being upon my return to pick up my vehicle. You all have been great!
9/09 My service advisor, John, is the best in the business!
8/09 This was our 2nd or 3rd personal vehicle purchased from Sir Walter, and I have had a couple of company vehicles delivered thru Sir Walter, and I have nothing but great things to say about all experiences. Gary Briddle, our sales rep, has always been very knowledgeable and ALWAYS very pleasant to work with. I have never felt pressured to purchase any vehicle from Gary, and as a customer, this means a lot. Gary is a great asset to Sir Walter and I will contact him first again for any future vehicle needs.
8/09 Thanks for your help setting up a loaner vehicle so that I could return home and pick up my insurance paperwork for the Cash for Clunkers program. Thanks for accommodating me by staying late.
8/09 Great company & employees.
7/09 Sir Walter Chevrolet and my sales rep (David Mills) should be considered assets to Chevrolet. They represent the very best dealership in the Southeast!
7/09 Best new car buying experience anyone could expect...twice, now! Sales and especially service staff are key reasons we will buy a Chevy and from Sir Walter, again. I have recommended them many times.
6/09 I just wanted to say that I have bought 5 cars from Sir Walter since 1996. I wouldn’t buy a Chevrolet from anyone but Sir Walter. Salesman Jonathan Lucas and Service Manager Ricky Edwards and all his staff in the Service Department are the very best people I have ever done business with. There is no better dealership in this area.
6/09 Sir Walter is a great franchise!
6/09 I brought my car in to Sir Walter Chevrolet. The service there is wonderful. Richard (the gentleman who greets you when you bring your car in for service) is so genuinely friendly and helpful. I will shop for a car at Sir Walter when my lease is up. As a young female, I usually dread bringing my car in for service because I tend to feel like I'm not fully respected or like the shop is trying to take advantage of me, and I've never felt that at all with this dealership. From the get-go, they've been outstanding.
6/09 I really like the dealership.
6/09 best dealer, excellent service
5/09 A good, friendly dealership.
5/09 It is the second Suburban I have bought from Sir Walter and they have been terrific to do business with.
5/09 My sales consultant - Shawn Thomas was absolutely superb! He was extremely professional, courteous, and knowledgeable. I would recommend him without hesitation
5/09 The sales person Shawn Thomas and the Finance Guy Bill Roy were excellent!!!! Second car I have purchased from Sir Walter and will purchase my next car from them also.
5/09 Our experience was great, and my wife and I love the new car.
5/09 They are highly rated and extremely helpful. I have been dealing with Sir Walter Chevrolet for approximately 45 years. I drove my 1980 Chevette to Sir Walter and traded. My wife and I are very happy with our Cobalt and hoping it will give us service like the Chevette.
5/09 Everyone in the sales and service departments have been an absolute pleasure to work with from my first visit to this last one.
5/09 Very satisfied with their willingness to see me without an appointment. Well done!
4/09 They treat their customers right. That is why we have only gone back to them over the last ten years.
4/09 Ricky Edwards and his team are always there for me when I need them. “Great Team”
4/09 Sir Walter Chevrolet is and always has been a "first rate" dealership. My experience in buying a vehicle from them has always been a pleasant one.
4/09 Keep doing a great job!
4/09 My salesman Shawn was excellent! He was certainly not the stereo type car salesman. He was very helpful & informative without being pushy. He was friendly as well as professional. I would certainly recommend him to be the salesman to request.
4/09 Ricky Edwards (Svc Mgr) is the reason I drive 35 miles past 3 GM dealerships to get my truck serviced at Sir Walter. He is a 10+ on customer service!!! He is THE best I've dealt with in 26 years and over million miles of driving. Thanks Ricky. –Jeff
4/09 Sir Walter Chevrolet has provided the most professional, courteous, informative service I could ever expect. That is the reason they have and will continue to have my service business.
3/09 Very good service dept.
3/09 Ricky Edwards' at Sir Walter Chev. Has given us such great service for 30 plus years. We are spoiled by the care we get from Sir Walter Chev. Ricky Edward is a person that Chevrolet should consider themselves lucky to have.
3/09 What else is there to say. Every visit there has been absolutely great, from the services provided right down to the people providing the service. I plan to be a Chevy owner for a very long time just because your team knows how to treat the customer right. Kudos to you all.
3/09 1st time I used them....great experience....Tom in Service Dept was easy to work with.
3/09 Always have a good experience.
3/09 Excellent dealer. I have dealt with most of my adult life! #1 in the Raleigh, NC area. Love this dealer! Will not deal with anyone else.
3/09 This dealership has provided me with a higher level of service and satisfaction than any other dealer I have dealt with since I have owned an automobile. -Tom
3/09 I have purchased 5 cars from Sir Walter. Both my parents and husband have purchased cars from Sir Walter. You cannot get better service.
3/09 Very nice dealership. I like going there.
2/09 Ray Howard has been an excellent rep for your company. I would send people in to buy... just because of Ray's wonderful assistance and of course the product. I love my HHR.
2/09 Service was great. I have so far had a good experience. Keep up the good work.
2/09 I have been coming to Sir Walter for years, and have always been treated in a personal way and in an excellent manner.
1/09 I loved that they had wifi offered. I was able to work while waiting for my car. The environment provided was relaxing and refreshing. Thank you!
1/09 Excellent price. Good value for the money!
1/09 I would like to commend Bob Rowe on taking care of my needs.
1/09 After going to several dealerships, the courtesy and professionalism displayed by every person we came in contact with at Sir Walter, was miles ahead. There was a Ford vehicle that my wife was very interested in, but the exceptionally poor customer service we received at 3 different dealerships ensured that we would not buy that vehicle at this time and probably not buy any other vehicle from them in the future. Sir Walter was not the closest, in fact it was probably the farthest dealership from our home but the other dealers were not open after work so they lost out. I am not disappointed about that. I doubt I could have had better service anywhere else.
1/09 Great people and service.
1/09 Will purchase from here again. Thanks for everything.
1/09 David Mills was a great salesman.
1/09 David Mills was very helpful and a pleasure to work with. He blended my Internet research and on-site buying experience perfectly! We were able to efficiently select my vehicle, negotiate a deal, and complete my purchase via email and a single trip to the dealership. I appreciate David's professional demeanor and his respect of my busy business/personal life. Buying my new Equinox was truly en enjoyable experience!
12/08 Great place to buy a vehicle. Friendly and good sales force.
12/08 Extremely pleased with our salesperson Bo. Very much trusted his comments and recommendations. His humble honesty and straightforward answers are why we chose Chevy over Toyota. Great sales manager.
12/08 We had an excellent experience with Sir Walter in every element of the sales process. We will be recommending their quality service to others.
12/08 The influence of the service department should not be under-estimated. I switched brands from Pontiac to Chevrolet in 2007 primarily because of the Sir Walter Service Department.
12/08 Very pleased with service.
12/08 Salesman actually brought car to my house so I could look at it. This is over and above my expectation!
12/08 Most complete, professional group I have ever used. Great people!
12/08 This is the BEST service garage and staff that I have ever had to visit. The dealership is got to be the best I ever had the pleasure of doing business with and would not hesitate to do business with again.
12/08 Very impressed with ease of bringing vehicle in and promptness of getting vehicle back.
12/08 Everyone at the dealership is very courteous and professional.
11/08 Special mention for Tom Ferguson in Service. He has always gone above and beyond for me to make sure my work was done timely and correctly.
11/08 Whenever I call or have any concerns, they are always very helpful courteous and professional. Great job!!
11/2008 JJ, the sales woman who helped me was first class and very professional and the sales manager Kevin was very easy to work with and knowledgeable.
11/2008 Great experience. I had been to Chevy dealers in Cary, Wake Forest and another in Raleigh and Sir Walter was a far better experience. Jim (salesman), his boss and Charlie the finance manager were prompt, courteous and professional. This is a well run dealership and I look forward to dealing with them in the future. Thanks. Jeff PS. I've had over 30 GM vehicles in 24 years and after 6 months of an 08 Tundra, I'm back !!
11/2008 JJ and the sales mgr. were very helpful and pleasant.
11/2008 The dealership was very friendly and helpful.
10/2008 Sir Walter is the BEST dealership I have ever purchased a car from and I will definitely be a repeat customer in the future.
10/2008 The salesman Sammy went above the call of duty. A huge asset to GM and Sir Walter Chevy. The best salesman I have ever dealt with.
10/2008 Sir Walter is an excellent dealership. The service manager I deal with (John) is extremely knowledgeable and a pleasure to work when I have my vehicle in for service work. I have always been 100% satisfied each and every visit to Sir Walter. Thank You!!!
9/2008 I would highly recommend Sir Walter Chevrolet to anyone. I have never had customer service this great anywhere before and it was a wonderful experience.
9/2008 I truly can say I was genuinely impressed and very pleased with the excellent customer service I received at your dealership. We really had thought a long time about buying a new vehicle with the economy the way it is, so I really wanted everything to go smoothly. I cannot say enough how well me and my family all the way down to my two small boys were treated with kindness. Jim, our salesman even helped my husband with the kids so I could finish the paperwork. He was great and really spent a lot of time with me to assure our happiness with our purchase. I also would like to recognize Charlie in finance. He also went the extra mile to ensure everything ran smoothly and I so appreciate it. I know I cannot name every name but I want you all to know that customer service is so important to me since I take care of patients every day and I will recommend your dealership to anyone. Thanks so much again! We love our car!!!!
9/2008 I was pleasantly surprised with the customer service I received at Sir Walter and will definitely be continuing my relationship with them.
9/2008 Excellent sales and financial services staff. Bill and Charlie were both extremely helpful and all other staff I met were friendly and helpful. This is my 2nd Sir Walter vehicle. Although it has been many years since I bought my Astro (my Chevy’s have lasted well and I drive them for a long time!), the dealership’s level of courtesy and expertise continues to be exceptional. Thanks!
9/2008 I love my Avalanche!
8/2008 David and everyone else at Sir Walter were great. David was able to give me quick and helpful service with all my inquiries and the whole team was very professional and courteous. I will not purchase a vehicle from any other dealership as long as I live in the area.
8/2008 Great buying experience
8/2008 As usual the service department took good care of my car.
8/2008 The service department is the reason that I switched brands from Pontiac to Chevrolet in 2007. Sir Walter has flexible service hours including Saturday (and I appreciate their personal sacrifice). I was familiar with them before when they serviced my Corvette. The service staff at Sir Walter is professional, friendly, and they get the job done.
8/2008 Sir Walter is the BEST!!
8/2008 David Mills was a great help and very professional. He couldn't have done better. I have already suggested Sir Walter Chevrolet to several people. Thanks again. Kevin (2008 Malibu Hybrid)
7/2008 We love Sir Walter Chevrolet!!
7/2008 Best car buying experience ever. Sales rep, Bill, was great to work with. The financing/final paperwork was very quick and helpful; and our experience with the service department was a big factor in our decision to buy from Sir Walter Chevrolet.
7/2008 Our salesman and his manager went above and beyond to help us with our purchase.
7/2008 Jonathan, commercial truck salesman, was great to work with! Very knowledgeable about products and extremely friendly. Thank you!!
7/2008 This is my third purchase from Sir Walter Chevrolet and I am a customer for life!!
6/2008 Service consultant (Tom) called me daily with updates on my vehicle and to ensure that I was satisfied with rental car. Very satisfied with the service I received.
6/2008 Great service department!
6/2008 Everybody is very nice.
6/2008 I was there visiting when I had problems with my brakes and Sir Walter Chevrolet promptly fixed the problem. It was one of the better dealerships I have been to in a long time.
6/2008 Since moving to NC, I have been to Sir Walter for Service with my older car and purchased my Impala from them in 2007. It has been a satisfying experience each time I go to them for service, questions, or purchase.
6/2008 easiest car purchase I have ever made................... from home!
6/2008 The dealership personnel did a fantastic job -- staying late to work out the details, working with us to find the right van to fit our needs, explaining the features inside my HHR, etc. I've been real impressed with the performance of this vehicle, and I was impressed with the service of Sir Walter Chevrolet.
6/2008 Great job!
6/2008 I’ll be back in a few years to buy another one from them.
6/2008 Very good dealer, great staff and after my experience at the dealership, my daughter decided to purchase a Malibu from Sir Walter Chevrolet also.
6/2008 Everyone at Sir Walter Chevrolet has made it a number one priority to see that every customer is treated like the most important customer they have. They now have a customer for life. -Elizabeth, Raleigh, NC
6/2008 Bill was very professional, helpful and knowledgeable. Real nice fellow.
6/2008 Our service guy was great!
6/2008 I love the car and the grandkids think the phone is cool!
6/2008 I just wanted to let you know that we really like the 2008 Cobalt. We have made long distance trips in it and were completely satisfied. The gas mileage is great. On our trip to New York it gave us an average of 37 miles/gallon. The cruise control feature was great. It helped with my husband's bad knee.
6/2008 Thank you!! You were GREAT to deal with and I will be calling again soon.
5/2008 I live less than 3 miles from Cadillac Dealer, but travel over 10 miles to Glenwood Avenue to Sir Walter Chevrolet because of my service rep. I have recommended my friends to go to Sir Walter Chevy.
5/2008 Hi! Thanks for the note. I am enjoying the Malibu as well as the XM radio as the breeze flies through the sunroof. Love that!! I enjoyed my experience with my salesman as well as the others that made the process smooth and effortless. Thanks again.
5/2008 I would like to take this time to compliment one of your employees at Sir Walter Chevrolet, Tom. I have found Tom to be prompt, friendly, and professional in his dealings when I brought my vehicle in for routine and emergency service work. The quality of service I have received from your Service Department has been one hundred percent satisfactory.
5/2008 My husband and I purchased a 2002 Chevrolet Impala LS in 2002 from Sir Walter Chevrolet. We drove from Virginia to purchase this particular vehicle and I have continued to have this automobile serviced at your place of business. I will remain a customer.
5/2008 Excellent sales and service staff! The Sales Mgr went above and beyond to check on his customers and make sure we are happy. The service staff is also outstanding and the entire dealership is spotless.
5/2008 Sir Walter Chevrolet was an easy dealership to work with. My husband said in the beginning that we were looking for a deal we couldn’t refuse. We were able to quickly work toward a deal that we were very satisfied with.
5/2008 Very satisfied and would recommend Jonathan to any of my friends and family. He is first class.
5/2008 David did a great job as a Sales Person. I really pushed for all the facts I could about Chevy AND other comparable vehicles he did a great job answering all my questions. I have been telling a lot of people if they need a car/truck: Go see David. My 1500 Chevy rides like a Lexus you wouldn't think I was in a truck! Nicest vehicle I have owned: until I buy my Avalanche ;) -Jason
5/2008 Thank you for the great experience we have, buying a car is not always easy. Especially when the kids are around. The fact that we were able to choose the car we wanted and did not get ignored, but rather received the help we needed to make our day productive was a good feature of your service. May your sales increase greatly.
5/2008 I had given up hope of finding a good dealership until I met John (service dept)!! Restored my faith in Chevy!!
4/2008 Thank you for the great service. My vehicle is always fixed promptly and the service consultants have been very helpful!
4/2008 Every single person I talked to at this dealership was friendly, respectful and helpful. This group of people is exactly what every business hopes for. In the future, when buying another new vehicle, I will go to Sir Walter Chevrolet. Thanks for such a great experience.
4/2008 Thank you and your team for excellent Customer Service!!! I am loving my car already.... Have a great day!!!!!!!
4/2008 They are the most professional and courteous dealer we have ever worked with! From the salesmen to finance, service and parts, everyone we spoke with went above and beyond to make our experience positive. They really want us to be happy with our purchase and we appreciate that. We will be back and recommend them to all our friends. Thanks Sir Walter!
4/2008 Your staff is outstanding. This is my second Impala purchase from your dealership. Your employees are helpful. My 2008 purchase was efficiently handled. I received a quote and the explanations were clear. I look forward to doing business with your dealership in the future.
3/2008 I appreciate your help throughout the process. We were very impressed with everyone at Sir Walter... Thanks again... I appreciate your assistance with our first vehicle purchase. I will have nothing but positive remarks about Sir Walter for all that inquire.
3/2008 Upon moving here I chose Sir Walter Chevrolet for service on my car...Much to my surprise, the level of service was much higher than that of any dealer I have worked with in the past...The car was done on time and returned to me when promised. I am very much impressed the way Woody and Tom have handled my service requests and because of their professionalism, high level of customer service I will continue to bring my car in to Sir Walter Chevrolet...I would recommend Sir Walter Chevrolet to my friends who need their car serviced...I will consider purchasing another Chevrolet as my next car.
3/2008 I am completely satisfied.....love the car. I will probably bring it in for an oil change and a few other things when I return. Hope to see you then and I will bring some brownies. Have a great weekend. -A very HAPPY customer
3/2008 I have purchased many vehicles over the last 30 years and this was by far the best purchase experience I have ever had – I will purchase my next vehicle from Sir Walter.
3/2008 I was very happy with my experience with Sir Walter. It is the first dealership I was ever in where I was not met with high pressure to buy. I have already recommended this dealership to my friends.
3/2008 I enjoyed the experience and will return for my next vehicle purchase.
3/2008 Thanks again for everything so far. I am really pleased with how quick and easy you guys made this. You don't know how many dealers I visited and talked to before you, and hands down you were the nicest and easiest to deal with. Thank You.
3/2008 When I first went to Sir Walter Chevrolet I was welcomed and treated like a valued customer. The salesman did not try to talk me out of the HHR and into another car. Even though I gave everyone a hard time and continued to ask them to lower their price, they treated me with great respect and humor.
3/2008 I thoroughly enjoyed my time spent at Sir Walter and the company of all whom I met there. It was a place of business but also a place of warmth. We will recommend Sir Walter Chevrolet to my friends and family.
3/2008 Thanks... I am really happy with the car and quite satisfied with the service I received. From the get go you all were really very professional and wonderfully helpful and attentive. I felt special and my business was terribly important to all of you. I actually felt quite at home when I picked the car up yesterday.
3/2008 The staff is professional and courteous. It’s a pleasure visiting Sir Walter Chevrolet. It’s like visiting family!!
3/2008 I would like to give a big THANK YOU to John the Service Consultant for the excellent service he provides me every time I bring my car in to the dealership. John always understands the issue and reason for the visit and keeps me well informed while the service work is being completed. Having relocated to the Raleigh area last year it is nice to have found such an excellent dealership and service department to bring my vehicle to.
3/2008 Sammy was a very good salesperson. Second time I dealt with him.
3/2008 This is my fourth vehicle from Sir Walter Chevrolet. They are the best.
3/2008 The team at Sir Walter was very easy to work with.
3/2008 They are very professional.
3/2008 I was very happy with my experience with Sir Walter. It is the first dealership I was ever in where I was not met with high pressure to buy. I have already recommended this dealership to my friends.
3/2008 I enjoyed the experience and will return for my next vehicle purchase.
3/2008 Every single person I talked to at this dealership was friendly, respectful and helpful. This group of people is exactly what every business hopes for. In the future, when buying another new vehicle, I will first go to Sir Walter. Thanks for such a great experience.
3/2008 Thanks... I am really happy with the car and quite satisfied with the service I received. From the get go you all were really very professional and wonderfully helpful and attentive. I felt special and my business was terribly important to all of you. I actually felt quite at home when I picked the car up yesterday. Keep up the excellent customer service. Thanks again.
3/2008 Terrific people from top to bottom. Delightful process. Helpful, fair, and thorough.
2/2008 No issues, no problems, would buy from them again.
2/2008 Outstanding dealership
2/2008 Even though a part was broken during the service visit, it was replaced when found with no problem. I am completely satisfied.
1/2008 Very friendly and helpful
1/2008 I am very happy with the car, but most of all with the customer service I received during the buying process. The whole Sir Walter team has ensured that I will do business with Sir Walter again in the future.
1/2008 I just wanted to let you know, this was the most pleasant buying experience I have had. The salesman (David) and the Finance Dept. were most pleasant to work with.
There was no high pressure sales tactics used. They were both on top of their jobs. Thank you again for your professionalism and courtesy.
1/2008 Just a little note to say what a pleasure it was to meet you. Your courteous and efficient service was greatly appreciated.
1/2008 They were fantastic and extremely helpful. They left me feeling really good about my purchase.
1/2008 The folks I interacted with were very professional and pleasant.
1/2008 Very nice, well versed staff!
1/2008 Gary was great in all aspects of our purchase !!!
1/2008 George Anderson and his staff do a great job.
1/2008 Just a note to tell you how much we are enjoying our new Impala with all the nice features. We used the OnStar directions and connections feature while out of town last week and it took us directly to our friends' house.
I also wanted to tell you what a fine group of people you have working there at Sir Walter. Everyone could not have been more helpful. They treated us with patience and understanding. No pressure. I know the automobile business is an up and down affair, but with staff like you have, I know it will be a success for Sir Walter Chevrolet.
My best to you all for a Happy New Year, and my wife can't wait to trade the Buick for a Malibu!
1/2008 Thank you for all your help with the purchase of the Aveo. Everyone at Sir Walter was very kind, and I will recommend you to my friends who may be looking for a car.
You really look like you enjoy your job! Thanks again.
1/2008 I just wanted to state that I was very pleased with every one there. Each person that helped us was just as good as the one before. I give great thanks to J.J. We won't forget the level of service and the smiles that came along with it. Great job and thank you very much.
1/2008 They have always treated me great. So glad I went there and bought my car. I love it.
1/2008 Sir Walter Chevrolet managed to take me from the point of not really wanting a GM vehicle (was only a last minute consideration) to deciding to purchase in a matter of days. I never felt pressured, but also never waited on information or unsolicited input in my decision process.
1/2008 Thank you so much for your help with the Trailblazer. It's a very nice car, I love it. It drives great and it's the perfect size. Anyway thanks again for your help.
1/2008 I purchased a 2007 Pontiac from your dealership last week. I just wanted to extend to all of you there that I had a wonderful buying experience!! I hope that means that we will have a great future throughout the life of my car. Thank you so much.
1/2008 You have listened to my concerns, even how small they were. I thank you for this.
